These are some of the response messages that the system can give you in the Upgrade or Renew phases:
Account in queue • The Upgrade/Renew request has been added to the waitlist, as soon as it's your turn your account will be renewed/upgraded automatically.
Upgrade/Renew in progress • The Upgrade/Renew is in progress, in a few minutes you will automatically receive the result.
Out of Stock • The country you specified during the Upgrade is now out of stock, please use a different country or wait a restock.
Invalid Account Details • The details you have provided are incorrect, please check that your account Email/Username and Password are correct.
Email Already Linked • This error appears if the email address submitted during renewal is already in use with another Spotify account. Please verify that the email provided is not currently associated with Spotify.
12 Months • Spotify does not allow entering a family more than once a year, so in this case you will need to provide a new account.
Already Premium • The account you have provided is already Premium and therefore cannot be upgraded.
Account locked by Spotify • It looks like your account might be temporarily locked. First, try waiting a few hours and then attempt to upgrade or renew your account again. If the issue persists, it’s possible your account has been shadow banned. In this case, the best solution would be to create a new Spotify account using a different email address. If the issue is related to a renewal problem, you may also need to open a support ticket to request a manual renewal.
System Error • The system encountered an error that cannot be translated, in this case it tries to send the Upgrade/Renew request again.
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